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WE ARE THE LOYALTY PEOPLE

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“The Loyalty People allows clients to access a global network of loyalty experts and create a bespoke team of experts for any loyalty program & CRM project, providing the highest levels of insight and expertise in-house – from strategy to implementation and delivery.”

 

Fiona Briggs, The Retail Times

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ABOUT US

We create & implement best in class Loyalty Program & CRM strategy, provide Training and offer Contract Resources. 

Whether you’re starting from scratch or optimising your current Loyalty Program & CRM we are your go-to expert agency.

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WE ARE YOUR

CONSULTANTS

 

We create leading Loyalty Program & CRM Strategy

  • Customer Loyalty & CRM Vision

  • Loyalty Program Design

  • CRM & Marketing Campaigns

  • Customer Lifecycle Strategy

  • Primary & Secondary Market Research

  • Data Analytics & Insights Strategy

  • Business case & Commercial Modelling

  • Expert Consultants

 

We implement your loyalty program & CRM vision

 

  • Loyalty Program & CRM delivery

  • Architecture & solution design

  • Loyalty & CRM Platform & Vendor sourcing

  • Tender process management

  • Project management

  • Launch strategy

  • Multi industry experts

  • Expert Contract Resources

  • Bespoke & tailored teams

Team Meeting

WE ARE YOUR

TEAM

 
Team Meeting

WE ARE YOUR

TRAINER

​We up-skill your team so you can engage customers better

  • Introduction to Loyalty Programs & CRM

  • Team training & modular courses

  • Best Practice Loyalty & CRM techniques

  • Loyalty Program Insights

  • Ongoing support
     

 

The Loyalty Community brings together professionals from all industries 

 

  • Community Forums

  • Templates & Resources

  • News Room

  • Ask the Experts

  • Vendor Directory

  • Online Events

  • Loyalty Insights
     

Group Lecture

WE ARE YOUR

COMMUNITY

 

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