Meet our Associates
Check our the vast array of expert talent we have ready to supercharge your Loyalty program and Customer plans.
Anne
Driving loyalty with superior customer experience
20
Years Experiance
a strategic thinker with wide range of expertise in FS and IT sectors, with a focus on customer experience. I’ve worked both client and agency side on brands such as American Express, Mastercard, UBS, HP, Sony and Ford as well as Collinson and Psion. I have over 20 years of senior client and C-Suite management. NN/G UX certified, extensive speaking and writing expertise
My availability
Projects
My skills
CRM, Loyalty Programs, Strategy, Project Management, Digital Marketing, General Marketing
Industries i've worked in
Retail, Airlines, Financial Service, B2B, Technology, Agency, B2C, Hospitality, Food & Beverage
Brands i've worked with
American Express, UBS, IAG, Eurostar, CBA, Microsoft, Sony, HP, Unilever, Nestle
Louise
Leading Expert in Customer Experience and Loyalty
17
Years Experiance
Louise has 17 years experience in CX and Customer Strategy. She has dedicated her career to ensuring that Customer and Data led thinking are at the heart of business decisions. With expertise across CX, Web products and CRM, Louise ran major functions at M&S including Loyalty Proposition Development, CRM, Product and Marketing Tech. More recently Louise has consulted with other businesses on Loyalty and Customer Strategy.
My availability
Full Time, Part Time, Selected days, Weekends, Projects
My skills
CRM, Loyalty Programs, Rewards & Benefits, Strategy, Operations, Data Analytics, Email Marketing, Digital Marketing, General Marketing
Industries i've worked in
Retail, Financial Service, Hospitality, Fashion, Cosmetics, Technology, B2C, Food & Beverage
Brands i've worked with
M&S, Penguin Random House, TCC, Eyekandy
Fiona
Digital Marketing Freelancer growing small business’ through branding and marketing!
4
Years Experiance
My mission is to help business' and brands realise their goals through marketing, acting as an extension teams! I’m a self-employed BA and CIM qualified Marketing Professional, trading as FB Comms. I'm passionate about digital marketing and comms, having created strategies and campaigns for clients including Coca-cola, Morrisons, Unilever, Diageo, Bosch and many more across a variety of sectors with diverse goals. My service includes a comprehensive consultation to identify gaps and opportunities, resulting in a marketing audit and strategy plan with timelines and costs. I can implement the insight-led marketing plan, branding and messaging across websites, social media, email campaigns and any other digital platforms!
My availability
Part Time, Selected days, Projects
My skills
Loyalty Programs, Rewards & Benefits, CRM, Email Marketing, Data Analytics, Project Management, Strategy, Operations, Digital Marketing, General Marketing, Social Media
Industries i've worked in
Retail, B2B, B2C, Fashion, Agency, Cosmetics, Luxury, Technology, Food & Beverage
Brands i've worked with
The Loyalty People, Earth Rewards, Ascend, Coca-Cola, Unilever, P&G, Diageo, Rimmel, Brown & Newirth, Pepsico, Purina, Mars Food, Shine Like A Celeb, County Gold, Dugdale Bros, Westway Trust, ZED and many more
Pete
Expert in Loyalty Programs & CRM strategy & Execution
20
Years Experiance
Expert in Marketing, Loyalty & CRM with experience working in fast paced multi industry environments, across the UK and Australia. Dedicated to developing and executing strategy to improve ROI and customer engagement. Passionate about developing advanced customer led and data driven culture where repeating last year is behaviour of the past. Confident in delivering positive results and meeting challenging targets whilst focused on growing and leading teams of customer obsessed advocates
My availability
Full Time, Part Time, Selected days, Weekends, Projects
My skills
CRM, Loyalty Programs, Rewards & Benefits, Strategy, Email Marketing, Data Analytics, Operations, Preoject Management, Digital Marketing
Industries i've worked in
Retail, Financial Service, B2B, B2C, Fashion, Cosmetics, Luxury, Technology, Agency
Brands i've worked with
Harrods, Harvey Nichols, Benefit Cosmetics, PUIG Fragrances, MKM, MYER, Sigma Pharma, Morrisons, LoyaltyOne, Precima
Tom
I am an expert in customer loyalty and engagement as well as a very successful commercial leader
15
Years Experiance
I am a successful commercial leader and an expert in all forms of customer loyalty across the Financial Services, Retail, F&B, Travel and FMCG sectors, with extensive knowledge in data-driven decision making for CRM, retention and loyalty, through all forms of customer communications. My experience covers the latest trends in loyalty including “Paid-for loyalty”, Card-linking, real-time data analytics and emotional/experiential loyalty techniques, which supplement my analytical and strategic outlook.
My availability
Full Time, Part Time, Projects
My skills
CRM, Loyalty Programs, Rewards & Benefits, Strategy, Data Analytics, Email Marketing, General Marketing
Industries i've worked in
Retail, Airlines, Financial Service, B2B, Fashion, Agency, Technology, Luxury, Cosmetics, Food & Beverage
Brands i've worked with
Aimia, Collinson, Reward Insight, Puig Fragrances, Benefit Cosmetics, Barclays Bank, Raiffeisen Intl Bank, Erste Bank, Cadogan Estates, McArthurGlen Retail, Via Outlets, Caffe Nero, John Lewis Group, Halfords