a strategic thinker with wide range of expertise in FS and IT sectors, with a focus on customer experience. I’ve worked both client and agency side on brands such as American Express, Mastercard, UBS, HP, Sony and Ford as well as Collinson and Psion. I have over 20 years of senior client and C-Suite management. NN/G UX certified, extensive speaking and writing expertise


Number of Years experience 


Industries I've worked in

Retail, Airlines, Financial Service, B2B, Technology, Agency, B2C, Hospitality, Food & Beverage

Brands I've worked with

American Express, UBS, IAG, Eurostar, CBA, Microsoft, Sony, HP, Unilever, Nestle

My Skill Set 

CRM, Loyalty Programs, Strategy, Project Management, Digital Marketing, General Marketing

My availabiliy