I have developed: Loyalty propositions from concept to launch; CRM and Marketing strategies; data segmentation & targeting strategies; lead teams and large budgets and I have been a subject matter expert in loyalty, CRM & retention for some of the biggest brands in the EU.


Number of Years experience 


Industries I've worked in

Retail, Hospitality, Agency, B2C, Food & Beverage

Brands I've worked with

Costa Coffee, Chipotle, Patisserie Valerie, Vodafone, Homebase, Baxterstorey, The Open University, Bookatable (TripAdvisor), Money Advise Service, International Customer Loyalty Programmes

My Skill Set 

Loyalty Programs, CRM, Rewards & Benefits, Strategy, Email Marketing, Project Management, General Marketing

My availabiliy

Full Time, Part Time, Selected days, Projects