Swapnil has around 14+ years of experience in the field of CRM Retail and Telecom area. He has strong experience in implementing Loyalty Programs for various clients. His core expertise includes deciding the Loyalty techniques that fits the business needs. He has wide experience in conception and implementation of loyalty program incl selection and management of all necessary suppliers. Experience to work with 14 different countries (Europe and Asian market) to manage their local needs using Corporate Loyalty Solution, Consultation on Loyalty Strategy, Training on various Loyalty Platforms and Conducting sessions on various loyalty techniques. Designing the loyalty program which will focus on increasing customer satisfaction.