Everywhere we look there are articles about why Customer Loyalty is dead. Check out this article which shows the top 4 reasons why Customer Loyalty is certainly not dead and how you can ensure you keep it alive.
The world is in crisis and the majority of us are home bound awaiting the OK to go out and be normal again. But lets not wast this time, lets use the time to plan and get ahead where possible so that recovery is made that little bit easier.
Every strategy should be based on data. Businesses that use data to make decisions are almost always more profitable. Start to analyse your customer data today and make better decisions for your business tomorrow..
Running a competitor benchmark project is an invaluable way to asses your performance in the market versus those you see as competition. Be careful not to react too quickly before taking stock of the impact on your own business.